CyberGhost VPN vs ExpressVPN 2019

We put these VPNs to the test to find out which is the best!

CyberGhost and ExpressVPN are two of the most popular VPNs today. The former has had great improvements within the last year, and the latter has been offering excellent service for quite a number of years.


These VPNs are great in most areas, and we’ve thoroughly tested them and come up with a detailed comparison of the two. While they both performed impressively, ExpressVPN got the edge as it outperformed CyberGhost in several areas. Let’s have a more detailed look at the two. More Info

How do these VPNs Compare?

Speed

ExpressVPN’s average download speed reduction time is lower than that of CyberGhost.


Though VPN connection is almost always expected to slow your connection speeds, different VPNs have varied impacts on speeds.


ExpressVPN is among the VPNs with the least impact, and it’s therefore one of the fastest in the market. Though CyberGhost doesn’t lag far behind, ExpressVPN is our clear winner here.
While doing this comparison, we carried out several speed tests while connected to the UK and France servers. As you can see below, CyberGhost has a download speed reduction of 36%, while ExpressVPN only has 18% speed loss.

VPN vendor CyberGhost VPN ExpressVPN
Download speed reduction 36% (UK) 18% (UK)
Upload speed reduction 22% (FRA) 20% (FRA)
Ping time to google.com 309.29ms 24ms
Average time to connect (sec.) 13ms 11ms
Unblock successful for Hulu-logo Espn-logo Youtube-logo Netflix-logo Netflix-logo Hulu-logo Kodi-logo Espn-logo Youtube-logo Bbc-logo
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Why Most Speed Tests are Pointless & How We Correctly Test VPN Speeds

Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.

Servers

ExpressVPN has its servers spread across more countries and cities.


With 3,600+ servers, CyberGhost beats ExpressVPN by about 600 servers. However, ExpressVPN is far more superior when it comes to server distribution. While CyberGhost only offers 60 countries, ExpressVPN servers are spread across 160 locations in 94 countries.


When it comes to picking a particular server, CyberGhost has its servers organized into various user profiles, and these servers are labeled to make it easy to accomplish a particular task, e.g., Streaming Netflix US.


While ExpressVPN doesn’t have task profiles, it’s easier to pick a server, and you can even choose a particular city. You’ll also be able to unlock more content thanks to the many locations.

VPN vendor CyberGhost VPN ExpressVPN
Server Locations 2606 148
Server Countries 60 94
IP Addresses 1300 1500
Dynamic Server Switching
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The Big Mistake When Comparing Number of Servers and What to Really Look For

The ratio of servers to countries is an important factor to look at when choosing a VPN. Only paying attention to location or number of servers can get you in trouble. More servers generally means faster speeds, but if VPN X has a few more servers than VPN Y but twice as many users, VPN X will typically have slower speeds. Ideally, you want a VPN that has a lot of servers in every location. This way you won’t have to worry that server/country that you want will be overburdened and running slow

Support

ExpressVPN’s support is better since it’s always available around the clock.


Both CyberGhost and ExpressVPN provide customer support through live chat, ticketing system, email, troubleshooting guides and FAQs. The two have very detailed guides, but unlike ExpressVPN, CyberGhost’s live chat support is only available during certain hours.


You can always chat with an ExpressVPN agent, and their ticket system responses are faster too.

VPN vendor CyberGhost VPN ExpressVPN
Email Response Time 14 3
24/7 Support
Live Chat
Knowledge Base
Video Tutorials
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How We Test Customer Support and Why Should You Care

We personally test the customer support team of every VPN we review. This means asking technical question through the live chat feature (where applicable) and measuring the response time for email questions. Whether you need to connect to a specific server, change your security protocol, or configure a VPN on your router, finding a VPN with quality customer support should be important to you.

Ease of Use

9.7
Cyberghost home page screenshot
The major highlight of CyberGhost clients is how the apps have been organized into profiles like streaming and torrenting. All their servers in the streaming section are labeled according to the streaming service they unblock to make it easier to circumvent geo-restrictions.


You can easily select the features you want to use, and the options are quite a number. Apart from that, you can also connect with just a single click when at the home screen. During our tests, we didn’t notice any connection issues, and the VPN features worked as they should.
10
ExpressVPN homepage screenshot
ExpressVPN is super easy to install and use. Their new app displays your last two locations and a smart location, which means you can connect with just a single click. You can also choose a different server and even specify the particular city.


Under options, you can customize your connection and choose the features as well as the protocol that you want to use. Though you won’t find any advanced features, the most important privacy and security features are provided.


From our tests, ExpressVPN lived up to its name as arguably the best VPN in the industry.

Pricing

STARTING PRICE PER MONTH: $2.75
DEVICE PER LICENSE: 7
MONEY BACK GUARANTEE (DAYS): 45
STARTING PRICE PER MONTH: $6.67
DEVICE PER LICENSE: 5
MONEY BACK GUARANTEE (DAYS): 30

THE WINNER IS

Visit ExpressVPN Website

Which VPN Will You Choose?

Based on our tests and the features offered by these two VPNs, ExpressVPN came out on top. Even though CyberGhost is more affordable, ExpressVPN is faster, and it offers superior performance in general. If you are stuck between the two, we recommend that you go for ExpressVPN. More Info

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